The Customer is always right“… It’s the rule of thumb in the business industry, but we all know this statement is not absolute. Those tricky situations where you and the customer disagree are inevitable in any type of business management.

Unfortunately, when you’re business success depends on the customer’s satisfaction it is extremely important to make sure they have a good experience.

Today’s Tune-In Tuesday discussion will be on Customer Service Skills and how to attain Customer Satisfaction. Do you have a situation you would like to share regarding a difficult situation with a customer? Would you like to offer advice or suggestions on how to improve customer service?

Please post your responses in the comment section below and let’s get this discussion going!



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